1. How do I place an order?
Simply browse our website, www.wekome.in, add your desired items to the cart, and proceed to checkout. Enter your shipping and payment details to complete your order.
2. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.
3. Do you offer Cash on Delivery?
Yes, we do offer cash on delivery. Cash on delivery( Rs.99 extra, no cash back, no free gift) Choose online payment for a better deal!
4. Can I modify or cancel my order after placing it?
Kindly note that we are simply ready to make changes to your request on the off chance that it has not been satisfied at this point. In the event that you need to transform anything in your request, reach us through email officialwekome@gmail.com inside 24 hours in the wake of putting in your request. After the request is satisfied you can't add new items to the request yet you can generally submit another request for the ideal items.
5. Do you offer bulk discounts or wholesale pricing?
No! We do not offer discounts for bulk orders and wholesale purchases.
6. How long does shipping take?
We transport the items inside 2 working long stretches of accepting the request. You can anticipate that your shipment should show up inside 5-6 working long periods of submitting the request. Notwithstanding, India is a huge country. Kindly anticipate extra an ideal opportunity for far off zones and surprising climate conditions.
7. Do you offer international shipping?
No, we do not ship worldwide! Shipping is only available in India. Shipping costs and delivery times vary by destination.
8. How much does shipping cost?
Shipping costs depend on the shipping method selected and your location. The exact amount will be displayed at checkout.
9. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can use this to monitor your package's progress.
10. What is your return and refund policy?
We offer a hassle-free return policy within a specified period (typically 7 days). Items must be unused and in original packaging.
11. How do I request a return or exchange?
Contact our customer support team with your order details, and we will guide you through the return or exchange process.
12. Will you restock sold-out products?
We frequently restock popular items. If a product is unavailable, you can sign up for notifications to be alerted when it returns.
13. How can I contact customer service?
You can reach us via email officialwekome@gmail.com.
14. What are your customer service hours?
Our support team is available 10AM - 6PM to answer your questions and help with any issues.
15. Do you have a physical store or only sell online?
Currently, we are an online-only store, allowing us to offer the best prices and widest selection.
